Payments

How can I make a payment?

We offer various payments options, they are as follows;

Sage pay
Visa
Maestro
Mastercard
Paypal

We apologise we do not currently accept American Express.

How do I redeem a discount code?

Discount codes can be redeemed during the checkout phase.

Can I place an order over the phone?

We currently do not offer the option to place an order over the phone. If you are experiencing issues placing your order online, please contact us and we’ll will try to assist you through the process.

There seems to be problem with my payment?

If you encounter a problem whilst trying to confirm your order we suggest that you try the following; double check you have entered the correct card details, check your card is valid and check that you have sufficient funds available. If after, you still encounter a problem then please contact us directly and a member of our team will be able to assist you.

Pre Order Deposit Payment Scheme

When you place an order through our £1 deposit scheme, you'll be required to pay a non-refundable deposit of £1. This deposit secures your order and ensures that you'll be among the first to receive the item once it becomes available.

It's important to note that the £1 deposit is non-refundable under two circumstances:

1. Order Cancellation: If you decide to cancel your order, the £1 deposit is non-refundable. Once you've placed your order, please be certain of your purchase as the deposit cannot be refunded in the event of cancellation.

2. Failure to Pay Invoice: If you fail to pay the remaining balance of your invoice within two weeks of the items arriving in stock with us, the £1 deposit is non-refundable. We kindly ask that you complete your payment promptly to ensure the timely processing and shipment of your order.